Frequently Asked Questions

Everything you need to know about shopping with VRG GRL.

How long does shipping take?

We offer express worldwide shipping. Domestic orders typically arrive within 1-3 business days, while international orders take approximately 3-7 business days depending on your location.

What is your return policy?

We accept returns for store credit within 30 days of purchase. Items must be in their original condition with all tags attached. Please note that sale items are final sale unless faulty.

How do I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking link to follow your parcel's journey.

Can I make changes to my order after it's placed?

Because we aim to process orders as quickly as possible, we are generally unable to make changes or cancellations once an order has been confirmed.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for a buy-now-pay-later experience.

How do I know what size to buy?

Each product page features a specific size guide and fit notes. If you are between sizes, we generally recommend sizing up for our woven styles or checking our 'Size Guide' for international conversions.